ac repair service technician

What You Need to Ask Before Hiring an AC Repair Company

At Thornberry Bros Inc, we know that selecting a company you can believe in to complete AC repair in Winchester is important. We understand how important it is to find a reliable company that does good work. We can help. Getting the answers to these questions can help you make a confident, educated decision.

  1. How long have you been in business? A company with years of experience that has long-term employees is often a good one.
  2. Is your company insured? Any professional that works in your home should have liability insurance to guard you in the case of accidental damage or injury.
  3. What kinds of licenses and certifications do your technicians have? A truly professional AC repair company will require their technicians to be licensed, certified, and require ongoing education and training of their technicians to keep them up-to-date with current trends and developments.
  4. Do you have any references you can provide? A reliable company that can do AC repair should have a list of references they’ll readily offer you. Look at these references and find out all the details about AC repairs the prospective company has performed.
  5. Will you provide a written estimate? Be sure to get a written estimate so you can look at all the facts involved with your AC repair. And remember, the cheapest estimate isn’t always the best estimate. Your detailed estimates should help you get rid of companies you aren’t interested in working with, no matter how cheap they are.
  6. Do your technicians have experience working on my system? You may want to make sure the company you choose has experience working on your particular equipment, especially if it contains any less-common features.
  7. Will my AC repairs be warrantied? Work supported by a warranty is a no-brainer. If a company isn’t fine with standing behind their work, maybe you should move on.

If you’d like any more information about AC repairs and would like to review these questions with us, give Thornberry Bros Inc a call at 859-745-1564. We’re happy to help! If you’re ready to schedule an AC repair, you can even use our handy online scheduler to make your appointment.