What To Do When the Heat Goes Out03/08/2017Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump troubles in Winchester during the cooler months, when they’re needed the most to keep you warm. While you know the team at Thornberry Bros Inc will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to confirm that a repair is needed and save yourself some money if it’s not. We’ve collected this checklist of things to test before you give us a call. It may sound strange, but make sure everything is turned “on”. We’ve been to several calls only to find the thermostat or the heat pump itself is switched off. Look at your thermostat to guarantee it’s on, set to the correct temperature and isn’t fixed to cool. Then try changing the battery, if it has one. If everything looks right, check your furnace switch (check your manual if you’re hesitant about where it is) and check your fuses and circuit breaker. Make sure your gas is on. If the furnace still hasn’t switched on, return to your thermostat. If it’s a programmable model, make sure it’s showing the correct time. If it thinks it’s morning when it’s in fact night, it may not kick your heat on because it doesn’t think you’re home. Is a blockage causing your furnace to breakdown? Examine your air filters to make sure they’re not clogging things up. Do you have any blocked ducts, vents or cool air intakes? Are all supply registers accessible? Is your exhaust flue open? If you’ve moved through this checklist and you’re still lacking heat, call Thornberry Bros Inc at 859-745-1564 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.