HVAC Contractor

How to Choose an HVAC Contractor in Winchester

No big decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to secure a contractor that will listen to you and ensure they are meeting all your home comfort needs.

HVAC installation isn’t a good candidate to be a DIY project. You’ll need to find a contractor that is highly skilled in multiple areas. They will figure out your home’s load calculation, pull permits to ensure local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system doesn’t get a top-of-the-line installation, you’re more likely to get subpar performance from your system.

The experts at Thornberry Bros Inc have put together some questions to ask to guide you on your journey of finding your ideal HVAC contractor.

Do they have references or referrals?

Before you work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. From there you can call and inquire about their recent HVAC projects, if they are satisfied with the results and if they would choose the company again in the future.

You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to look through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the expertise of over 60,000 professionals and 4,000 businesses. Contractors that belong to the ACCA are serious about their profession and will happily provide you with referrals.

Another option option is requesting the help of your friends on social media. These recommendations are received from people you know and trust. You’ll probably not only get feedback on what contractors to use, but also who to avoid. If you’re looking for suggestions from your neighbors, nextdoor.com is literally a social network of your neighbors.

Are they NATE-certified?

If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.

Are they properly licensed and insured?

Almost every state requires licensure for HVAC contractors. This provides protection for consumers from companies that use inexperienced workers. A short online search will show you whether your state requires a license or not. If you are living in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.

When to ask these questions?

The best time to locate a quality HVAC contractor is prior to a breakdown. If you get your system checked when it’s functioning properly and get your regular maintenance scheduled to keep it running properly.

Building a relationship based on trust and experience is important to us at Thornberry Bros Inc in Winchester. Our professionals would be happy to answer any questions you may have about home comfort. Give us a call at 859-745-1564 or set up an appointment with us using our online scheduler.